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Privacy Statement

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Privacy Statement

As of December 12, 2019, this privacy statement has been updated to include language that applies to citizens of the European Economic Area.

The purpose of this privacy statement is to provide transparency regarding the information we may collect about you via www.life-insight.com. Reading the entire statement carefully is recommended. We maintain compliance with privacy legislation requirements, including:

  • Disclosing the purpose of processing your personal data. This privacy statement is how we disclose this purpose.
  • Limiting personal data collection to only the information required for our purposes.
  • When consent is required to process your personal data, we will request your explicit consent before doing so.
  • Ensuring that proper security measures are observed to protect personal data by our employees and any parties that may process data on our behalf.
  • Acknowledging and respecting your right to access, correct, or delete your personal data when requested.

If you have any questions about the personal data we collect, please contact us.

  1. Data Used, Purpose, and Retention

1.1 Personal data is used for the following purpose:

Contact – Via telephone, email, mail and/or web-based forms

The data used for this purpose includes:

  • Name
  • Telephone number
  • Email address
  • Address and City

These data may be processed on the basis of:

Execution of an agreement

Retention

This data will be retained until the service is terminated.

1.2 Personal data is used for the following purpose:

Collecting and Processing Payments

The data used for this purpose includes:

  • Name
  • Telephone number
  • Email address
  • Address and City
  • Financial Data

These data may be processed on the basis of:

Execution of an agreement

Retention

This data will be retained until the service is terminated

1.3 Personal data is used for the following purpose:

New account registration

The data used for this purpose includes:

  • Email Address
  • Username, Password, and any other account-specific information

These data may be processed on the basis of:

Execution of an agreement

Retention

This data will be retained until the service is terminated.

1.4 Personal data is used for the following purpose:

Delivery of Newsletters

The data used for this purpose includes:

  • Email Address

These data may be processed on the basis of:

Expressed consent

Retention

This data will be retained until the service is terminated.

1.5 Personal data is used for the following purpose:

Support for products or services a customer has purchased or intends to purchase

The data used for this purpose includes:

  • Name
  • Address and City
  • Email Address
  • Username, Password, and any other account-specific information

These data may be processed on the basis of:

Execution of an agreement

Retention

This data will be retained until the service is terminated.

1.6 Personal data is used for the following purpose:

Website Performance Analysis

The data used for this purpose includes:

  • User behavior. This may include browsing and search history, geolocation data, and information relating to the use of a website, application, or advertisement.

These data may be processed on the basis of:

Execution of an agreement

Retention

This data will be retained for a period of 12 months after the service is terminated.

  1. Sharing of Personal Data

2.1 Your personal data is not shared with any third parties

2.2 When required by law or court order, we may disclose personal information to law enforcement agencies as permitted and/or required by law for the purpose of providing information or as part of an investigation.

  1. Use of Cookies

3.1 Cookies are used on our website. Cookies are small files associated with webpages and stored on your hard drive by your browser when you interact with the page. The information in that file may be recalled by our servers or the servers of relevant third parties upon future visits.

For more information on how we use cookies, please click here: www.life-insight.com/cookie-policy-us/

  1. Do Not Track Signals

 

4.1 Use of the Do Not Track (DNT) header field is supported by our website. When DNT is activated, your preferences are communicated to us and your browsing behavior will not be tracked.

  1. Security

5.1 Maintaining the security of your personal data is a top priority for us, and to that end we take all steps necessary to limit opportunities for abuse of, or unauthorized access to, your personal data. This includes restricting access of your data to necessary persons only and regularly reviewing our security measures.

  1. Third Party Websites

6.1 Third party websites connected to our site by links are not covered by this privacy statement. It is not possible for us to guarantee or fully disclose how these third parties may use or collect your personal data. It is recommended that you read the privacy statements of these websites before using them.

  1. Amendment

7.1 We reserve the right to amend this privacy statement at our discretion and as required by changes in law. Regularly reviewing this privacy statement is recommended in order to be aware of potential amendments. When appropriate or required, we will notify you of changes to this statement.

  1. Access to and Modification of Data

8.1 If you have questions about the personal data we have collected from you, please contact us using the information below. Please be sure to state your identity clearly when contacting us. When necessary or appropriate, and when allowed by law, we may require verification that you are the person making the request and that we are modifying or deleting the correct person’s information.

8.2 You have the right to know what personal information is being collected, why it is collected, what will happen to that information, and how long it may be retained. You have the right to know:

  • The category of personal information being collected.
  • The category of sources from which the information was collected.
  • The purpose for which the data was collected.
  • The categories of third parties who may have access to the data.
  • The specific personal information that has been collected.

8.3 You have the right to know if your personal information is being used by, disclosed to, or sold to third parties, and the identity of those third parties. If your information is being sold or disclosed to third parties, you have the right to request that they inform you of:

  • The category of any personal information being collected, sold and/or disclosed.
  • The category of third party to whom information is sold. The category of information sold must be disclosed for each third party to whom information is sold.

8.4 Exercising your privacy rights will not affect your right to equal service and prices. Consumers will not be discriminated against for exercising their privacy rights. Prohibited discrimination includes, but is not limited to:

  • Denying goods or services
  • Charging different prices or providing a different level of service or quality of goods than that received by other consumers, including through the use of discounts and benefits.
  • Implying or suggesting that the consumer will receive a different price, quality of goods, or level of service.

Charging different prices or rates, or providing a different level of service or quality of goods, is permitted if it can be shown that the value provided to the consumer is reasonably related to the consumer’s data.

8.5 You have the right to access your personal data that we collect, and request that your personal data be modified or deleted. When a valid request to delete data is received, the data will be deleted from our records and any service providers with access to that data will be directed to remove it from their records as well.

8.6 You have the right to correct, modify, supplement, or block your personal data. If consent was given to collect or use personal data, you may revoke that consent at any time. You also have the right to request a complete record of your personal data and transfer that record in whole to another controller.

8.7 Under certain circumstances, a business may not be required to comply with a consumer request to delete personal data if the data is deemed necessary to:

  • Complete a transaction, provide goods or services, or execute a contract between the business and consumer for which the information was collected.
  • Maintain security and protect against activity that may be deceptive, malicious, fraudulent, or illegal.
  • Detect, debug, or repair errors in intended functionality
  • Protect or exercise our right or another consumer’s right to free speech or any other right provided by law.
  • Ensure compliance with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
  • Pursue historical, scientific, or statistical research that complies with all ethical and legal standards and which would be unsuccessful or severely impaired if the data is deleted, as long as informed consent was given to collect the data.
  • Satisfy reasonable expectations that the consumer may have based on their relationship with the business, as long as the use is internal and restricted to this purpose.
  • Meet legal obligations.
  • Complete any internal process or action related to the context in which the data was collected, given that the use of the data meets all other legal requirements.
  1. Disclosure and Selling of Your Data

9.1 We have not sold or disclosed your personal information to any third parties within the preceding 12 months.

  1. Complaints

10.1 If you have a complaint or dispute regarding the handling of your personal data, you have the right to submit a complaint to the appropriate Data Protection Authority for your country or region.

  1. Children

11.1 Our website is not intended or designed to attract children and we do not intentionally collect personal information from any user who is under the legal age of consent in the country where they reside. We request that users under the age of consent do not submit personal data to us in any form.

  1. Contact Information

Life Insight, Inc.
111 S. Grant Street, Hinsdale, IL, 60521
United States
Website: https://life-insight.com
Email: [email protected]

Phone number: 630-563-0044

 

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What a week for our world. As everyone tries to adapt to a new sense of normal amidst an ever-changing landscape, we've all been asked to do things differently. And humans do not like change! We crave the familiar, the predictable, the known. One of the ways we are encouraging our community to stay healthy during this time is to keep as much routine and consistency as possible, including self-care and support.

We understand the anxiety and worries that are in the world right now, we also understand the importance of connection and care and healing. We are moving all of our appointments to Telehealth sessions as of Monday, March 23rd. While this may be a different way of doing things for some of you, it allows us to be a consistent source of support for our community.

Our practice has been using telehealth for over two years, and we have a HIPAA compliant platform in place that is really quite simple to use for our sessions. All of our therapists are able to walk you through getting used to your first telehealth session and not much will be different other than you'll show up online instead of at the offices.

In fact, we're still taking new clients during this time, so if you are feeling like you'd like to talk to someone or know of someone in need of extra support right now, let them know that we are here to help. You can call or text our offices at: 630-563-0044 or sign up online via the "Book Appointment Online" button on our website. 

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